Our On-Site Roadside Assistance can assist you in the time of need No Matter what you require we have a membership that can assist your vehicle's needs.

At On-Site we provide Annual Roadside Assistance Memberships for residents in the Melbourne Metro areas

Each membership applies to 1 vehicle only, if you have multiple vehicles, separate memberships must be purchased.   If you require to change the vehicle details from your membership you can do this by calling us and letting us know.  The membership is fully transferable to another vehicle not to another person.

Onsite Roadside Assist

The vehicle covered must be registered it can be owned by an individual or an organisation.  If there is a change of address we must be notified.

Memberships must be paid in full to obtain any services and or benefits. All fees that are paid are non Refundable this includes membership fees, any administration costs or service fees.

No Services will be provided to:  Those that attempt to receive service by deception, An abusive member whether it is of a threatening or violent nature.  our membership can be suspended or limited, Service fees can be exposed and the membership voided.

We work towards our motto of Keeping you mobile, if we are unable to assist you on the spot we will arrange to have your vehicle towed.This service will be at the members expense, which is payable upon request.  There are some remote areas that we cannot assist you, if this occurs we will do our best to have your vehicle towed to an appropriate area..

Roadside Assistance is provided for an unexpected mechanical breakdown. It does not cover vehicle maintenance or permanent repairs. We can assist you with this service however it will be at your own expense, we can provide a quote of the cost of the repair sometimes we are able to repair it on the spot otherwise we will arrange a more suitable time for you.


We will attempt to transport passengers or organise alternate transport, such as a taxi if needed at the member’s expense.

Once a call-out has been provided for a breakdown, any subsequent call-outs arising from the same breakdown will be provided at the member’s expense payable at the time of the call-out.

Please call to find out the conditions of what the On Site Road Side Assistance.

On-Site reserves the right to amend prices and inclusions of policies without prior notice.

On-site definition of metropolitan and country areas please call us directly to find out the areas that we service.

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Onsite Mobile

We service and repair all Makes and Models - Here are some examples below:

 

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